Friday, August 27, 2010

FAQ's

Q- Do you have a physical store?
A- At present, we are an online store only.

Q- How quickly is my order arrived?
A- By Poslaju courier usually takes 1-3working days depends on your location. 

Q- What menthod do you use for shipping?
A- Shipping via Poslaju Courier.

Q- What are your shipping rates?
A- WM(RM7) / EM(RM9)- 1-2pcs
      Additional charges of RM 1 (WM), RM2 (EM) for every subsequent 250gms

Q- Can i return my order if i don't like it for any reason?.
A- No.All the item(s) are not returnable or exchangeable. Each and every single item will be ensured in good condition before posting out.

Q- May i reserve the item(s)?
A- Yes. You can book your item by email. We keep your booking item for 2days only.
Deposit 50% is required for booking purpose and deposit will not be refunded if booking cancelled.

Q- Out of stock items?
A- All the sold out item(s) will be deleted to avoid confusion.


Q- Still have questions?
A- Please email us for any enquiry.
     nong.empire@gmail.com



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